Tobacco Solutions Policies
Customer Service
Tobacco Solutions Online customer service goal is simple: We are committed to providing our customers with economical and hassle-free online purchasing of Nicotine Replacement Therapy. You must be at least 18 years old to purchase a Nicotine Replacement Therapy product.
Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
Shipping Methods and Times
We currently offer USPS Priority Mail in the continental US. We do not accept foreign orders and can not ship to foreign addresses. All orders will be processed and shipped within 3 business days of receipt (Monday-Friday, excluding holidays). Once processed, expect USPS Priority Mail shipments in 7-10 business days or less depending upon your location.
Returns Policy
Lost products, determined as such by an assigned tracking number confirmation, will be resent within 48 hours of confirmation. Opened or damaged product packages, unless defective, cannot be accepted as returns. Returns must be received within 30 days of the order being shipped. All returned orders are subjected to a 10% restocking fee plus applicable shipping and handling charges. Please send an email to nrt@nrtdistribution.com to find out how to package and return your product, and to receive a return authorization.
Price and Product Availability
Prices are subject to change at any time and without notice. All prices are quoted in US$. Availability is as accurate as possible. If an item is listed, it is available for shipping to the best of our knowledge.
Sales Tax
You only need to pay sales tax (6%) if your shipping address is in West Virginia.
Canceling an Order
As soon as you submit a credit card order, we charge your credit card and send the order to our warehouse for shipping. It is therefore not possible to cancel an order once it has been placed. If paying by a cashier's check or money order, you must contact us before receipt of your payment to cancel your order.
Payment Methods
We accept Visa and MasterCard. You may also pay by cashier's check or money order. Make these payable to beBetter Health, Inc. and mail to: beBetter Health, Inc., 109 Capitol St., Charleston, WV 25301. We do not accept personal checks. Orders will be fulfilled upon receipt of payment. You must be at least 18 years old to purchase a Nicotine Replacement Therapy product.
Precautions
Consult your medical professional for guidance before using any prescription or over the counter drug.
DO NOT use Nicotine Replacement Therapy if you have had a recent heart attack (myocardial infarction), heart disease, unstable or worsening angina (chest pain), severely irregular heart beat (arrhythmia), recent stroke, skin diseases, known allergy to the patches or to nicotine and if you are pregnant or breast-feeding. Medical conditions other than those listed require a doctor's judgment to know if Nicotine Replacement Therapy can be used safely.
DO NOT use Nicotine Replacement Therapy if you are under 18 years of age.
Experience with Nicotine Replacement Therapy in the elderly is limited.
Consult your doctor first if you have ever had any of the following: irregular heart beat (arrhythmia), angina (heart pain), high blood pressure, heart failure, overactive thyroid (hyperthyroidism), stomach ulcers, kidney or liver disease, diabetes requiring insulin, treatment for poor circulation, stroke or treatment for circulation disorders of the brain (cerebral ischemia), allergies to drugs or rashes from adhesive tape or bandages.
For more information on the nicotine patches, go to www.habitrol.com or call Habitrol toll free at 1-888-227-5777.
Disclaimer
Any drug information provided on this site is for educational purposes only. It does not cover all possible uses, precautions, side effects and interactions.
Privacy Policies
Tobacco Solutions Online is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an E-mail to tobaccosolutions@bebetter.net with "unsubscribe" as the subject line.
Tobacco Solutions Online does not sell, trade or rent your personal information to others.